Shipping and Returns

Shipping

We aim to process and dispatch your order within 1-2 business days. Orders are dispatched from Melbourne, Australia.

Shipping rates:

Standard domestic orders over $50 - FREE (enter code FREESHIP50 at checkout)

Standard domestic orders under $50 - $5.00 (2-5 business days)

Express domestic - $5.00 (1-2 business days)

Worldwide - please contact us at sales@jropsactive.com.au

Returns

We want you to be 100% happy with your product.

If for some reason you are not satisfied, please contact us at sales@jropsactive.com.au for a refund or exchange, within 30 days of receipt.

To be eligible for a refund, items must be unused and in the same condition they were received, with original packaging, and must have proof of purchase.

Return postage will be at your own expense.

Faulty or damaged products will be offered an exchange or refund. Please email us at sales@jropsactive.com.au